Skip to content
XCentral Solutions

Cookie Policy

This page describes the cookies and similar technologies we use on xcentral.solutions. Cookies are governed by the same Privacy Policy and ISO/IEC 27001-aligned information security controls as the rest of our handling of personal information.

1. What cookies are

Cookies are small text files stored by your browser when you visit a website. They allow the site to remember your preferences (such as language or consent choices) and to operate features that need state across pages.

We also use:

  • Local storage and session storage (browser-native data stores) for consent state and authenticated portal session state
  • Server-side cookies for authentication (when you sign in to an XCentral Solutions portal)

2. What we use

We use cookies and storage for four purposes:

1. Strictly necessary

Required for the site and portals to function:

  • Session cookies for authenticated portal access (via Microsoft Entra ID / MSAL)
  • CSRF protection tokens
  • Cookie-consent preference storage (so you don’t see the consent banner every page)

These cannot be disabled if you use the site.

2. Functional

Improve your experience but not strictly required:

  • Layout / display preferences in authenticated portals

You can disable these via the cookie consent banner.

3. Analytics

Help us understand how the site is used so we can improve it:

  • Microsoft Application Insights (page views, performance, error tracking)
  • Aggregated; does not identify individuals

You can disable these via the cookie consent banner.

4. Marketing

Measure campaign effectiveness:

  • Currently not in use on our public sites
  • If we add marketing cookies in future, they will be opt-in via the consent banner

We do NOT set third-party advertising cookies. We do not sell or share cookie-derived data with advertising networks.

3. Consent

On your first visit you will see a cookie consent banner. Your choices are saved in local storage on your device for 180 days; after that period you’ll be prompted again.

You can change your preferences at any time:

Also available as the “Cookie preferences” link in our footer on every page.

xcentral.solutions operates under the Australian Privacy Principles (APP) and the Queensland Information Privacy Act 2009.

4. Sub-processors that may set cookies

The following Microsoft Azure services support our sites and may set strictly-necessary cookies or storage:

  • Microsoft Entra ID (authentication for portal sign-in)
  • Microsoft Application Insights (browser telemetry, when consented)
  • Azure Front Door (delivery + security; sets routing cookies in some configurations)
  • Cloudflare Turnstile (anti-spam verification on the contact form, when active)

Microsoft Australia / Microsoft Ireland data processing terms apply.

5. Managing your browser

You can also clear or block cookies via your browser settings. Disabling strictly-necessary cookies may prevent the portal sign-in and contact form from working.

Effective
17 May 2026
Last reviewed
17 May 2026

Questions about our cookie use? Contact hello@xcentral.solutions.